Question 1

How do I care for my jewelry?

Accepted Answer

Cleaning Your Stainless Steel Jewellery

Soap and Water: The simplest and safest method for cleaning stainless steel jewelry is using warm water with mild dish soap. Use a soft cloth or a soft-bristled toothbrush to gently scrub the Jewellery to remove dirt and grime. Rinse thoroughly with water and dry it with a microfiber cloth to avoid water spots.

Avoid Harsh Chemicals:  While stainless steel is resistant to rust and corrosion, it can be damaged by harsh chemicals. Avoid exposing your Jewellery to strong chemicals such as bleach, ammonia, or chlorine, as these can cause discoloration or damage over time.

Take Off Jewellery During Heavy Activities: To avoid scratches, dents, or bending, remove your jewellery when doing activities like exercising, cleaning, or gardening. This helps prevent physical damage from impact.
Store Properly: When not wearing your stainless steel jewellery, store it in a cool, dry place. A jewellery box with a soft lining or a cloth pouch can protect it from scratches. Avoid storing it in a damp place, as moisture can lead to tarnishing.

Wipe After Wearing: After wearing the jewellery, wipe it down to remove any residue from lotions, sweat, or perfumes.
Keep Away from Saltwater: Remove jewellery before swimming in pools or oceans to avoid exposure to chlorine or saltwater, which can affect its appearance.

By following these steps, your stainless steel jewellery will stay beautiful, shiny, and functional for many years.

Question 2

What are the engraving size and cost options?

Accepted Answer

The engraving area varies with each jewellery piece and depends on the available space. Pricing is determined by the complexity and size of the engraving.

Question 3

Why should I have my Chosen jewellery item engraved?

Accepted Answer

One of the main advantages of laser engraving is its ability to create incredibly detailed and precise designs, even for very small or intricate jewellery pieces. Making it possible to personalize your very own pieces.

Question 4

I need help with understanding the ordering process online.

Accepted Answer

We understand that ordering online can sometimes be tricky! If you'd prefer, you're more than welcome to give us a call, and we'd be happy to assist you with your order over the phone. Alternatively, you can simply follow the steps on our website, and we have a guide to help you through the process.

Question 5

Can you send me a proof of my design before engraving?

Accepted Answer

Yes, we can absolutely provide a proof for the design of your custom laser engraved jewellery! If the design is a custom option,  and not pre-selected artwork, we can send you a sample of the item for your approval before proceeding with the engraving. This way, you can ensure everything looks perfect before the final piece is made.

Question 6

What is the estimated delivery time of my order?

Accepted Answer

Since your custom engraved jewellery is made specifically for you, it will take a few days to complete the engraving before it can be shipped. We always strive to complete it as quickly as possible while ensuring top-quality work. Once finished, we will ship it to you right away, and delivery times will depend on your location and the shipping method selected. If you need the item by a specific date, please let us know, and we'll do our best to accommodate your request!

Question 7

How are orders shipped?

Accepted Answer

Our shipping process involves working with multiple trusted courier companies and shipping agencies to ensure your custom engraved jewellery reaches you, no matter where you are in the world. Once your item is ready, we carefully package it and ship it through the most suitable service based on your location and shipping preferences. We offer a variety of shipping options to fit different needs, whether you require standard delivery or expedited shipping. Once shipped, you'll receive tracking information to monitor your order's journey. If you have any specific shipping preferences or questions about delivery times, feel free to reach out to us!

Question 8

How do I know what ring size to order?

Accepted Answer

To help you find the perfect ring size, we offer a downloadable image that you can print out and use to measure your finger. It’s easy to follow, and it ensures you get the most accurate size for your custom jewellery. Simply print the image, follow the instructions to measure your finger, and you'll be all set! If you need any assistance or have any questions about sizing, don’t hesitate to reach out, and we’ll be happy to help.

Question 9

Do I have to register to make a purchase?

Accepted Answer

No, you don’t need to register to purchase items from our store. You can simply browse, add your items to the cart, and check out as a guest. However, if you'd prefer to create an account, it can make future purchases faster and allow you to track your orders more easily. Either way, we're here to make the process as smooth as possible for you.

Question 10

How do I go about requesting a refund?

Accepted Answer

To request a refund, you can easily find the details on our website under the 'Returns and Refunds Policy’. It will guide you through the process and provide the necessary steps.

Question 11

Can I change or Cancel my order after I have place it?

Accepted Answer

Once an order is placed, we start processing it as quickly as possible to ensure timely delivery. However, if you need to make any changes to your order, please contact us right away! We’ll do our best to accommodate your request, but please note that changes might not be possible once the order is in progress.

Question 12

Does Stainless Steel jewelry turn green?

Accepted Answer

Stainless steel jewellery does not turn green, as it is highly resistant to tarnishing and corrosion.

Question 13

Is Stainless steel jewellery hypoallergenic?

Accepted Answer

Yes, stainless steel jewellery is generally considered hypoallergenic. This type of stainless steel is resistant to rust, tarnish, and corrosion, and it’s unlikely to cause allergic reactions. However, some people with very sensitive skin may still experience reactions to certain alloys or plating. If you have known metal sensitivities, we recommend checking the specific material details before purchasing.

Question 14

Is Stainless-steel jewelry a good option as a gift?

Accepted Answer

Yes!, stainless steel jewellery makes a fantastic gift! It’s not only durable and long-lasting, but it also has a sleek, modern look that suits any style. Whether it's for a special occasion or just a thoughtful gesture, stainless steel jewellery is an affordable yet high-quality option. Plus, it’s hypoallergenic, easy to maintain, and won’t tarnish or fade over time, making it a perfect gift that can be enjoyed for years to come.

Question 15

Can I choose my own font for engraving?

Accepted Answer

We offer a wide variety of fonts for engraving, so you're sure to find one that suits your style! If you have a specific font in mind that isn’t listed, feel free to let us know, and we’ll do our best to accommodate your request or find a similar option that works.

Question 16

Can I swim or shower with my stainless-steel jewelry?

Accepted Answer

Yes, stainless steel jewellery is water-resistant and can generally be worn while showering or swimming. It won’t tarnish or rust easily like other metals. However, to keep your jewellery in the best condition, we recommend avoiding prolonged exposure to saltwater, chlorine, or harsh chemicals, as these can affect the finish over time. For everyday wear, though, it should hold up just fine.

Question 17

Will wearing Stainless-Steel jewelry turn me green?

Accepted Answer

Stainless steel jewellery is highly resistant to tarnishing and corrosion, and it typically won’t turn your skin green. Unlike some other metals, stainless steel is durable and non-reactive. However, in rare cases, if the jewellery contains nickel or other alloys, it could cause a reaction with certain skin types, especially if exposed to moisture, lotions, or perfumes. If you're sensitive to metals, we recommend ensuring your stainless-steel jewelry is made from high-quality, hypoallergenic materials. But for most people, stainless steel jewellery is a great option with no risk of turning your skin green!

Contact Us

FAQ's

Returns & Refunds Policy

Shipping Policy

ABOUT

STORE

CARE